People do not pay me for the work I do,
but for the work I make happen.
“Success is the combination of preparation and luck.”
Operations main goal is avoiding previous mistakes and replicating success. By providing resources, priorities, and the direction people need to do what they do. Through building a system that helps people communicate and manage themselves.
Operations help people and teams compound their effort together. R. J. Peterson explains that “Coherence is the magnifying effect of one factor upon another. Each piece of the system reinforces the other parts of the system to form an integrated whole that is much more powerful than the sum of the parts.”Teams are bigger and better than the sum of its parts. And making sure to “feed their opportunities and to starve their problems.”
As COO I aim to providing a high level total domain awareness. My role is to help to provide direction as to what is the next most productive and priority step for the whole agency. We achieve when the team is healthy and efficient. We get health and efficiency when we combined symphony and coherence. Look together and work together.
“Man’s business is to work—to surmount difficulties, to endure hardship, to solve problems, to overcome the inertia of his own nature: to turn chaos into cosmos by the aid of system—this is to live! ”